LEGAL REFERENCE

pkbet par aap ke haqooq aur zimmedaariyan

Jab aap pkbet par account kholte hain, tou aap hamare sharti qanoon se mutaafiq ho jaate hain. Hum ne ye shart sahi taur par likhe hain taakay aap...

Account ki hifazatPayment ke qaanoonNikalne ke niyamMunazaat ke halLocal qanoon taabaan
pkbet pkbet par aap ke haqooq aur zimmedaariyan

pkbet ke sharti qanoon ka tabsira

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KA RASTA

Jab shart samajhna mushkil ho

Agar aap ko hamare sharti qanoon samajhne mein koi sawal ho, ya account ke baare mein koi confusion ho, tou hum yahan hain. Teeno rasto se rabta karain: live chat se fauran, email se detailed javab, ya support ticket se proper record.

Team online

Live Chat Support

Turant jawab payen. Hamara team 10 AM se 10 PM tak (Pakistani time) available hai. Game lobby ke corner mein chat icon click karain.

Email Support

[email protected] par likhen. Hum 24 ghanton mein reply karain ge. Terms ke baare mein detailed savaal pouchne ke liye email behtar hai.

Support Ticket

Account settings mein jakar ticket kholen. Har ticket ko number diya jayega taakay aap track kar saken. Jawab 48 ghanton mein ho jayega.

BHAROSA AAPKA

pkbet ke qaanoon par aap nasal kar sakte hain

Hum samjhte hain ke legal terms suspicious lag sakte hain. Isliye hum ne ye shart simple likhe hain, saaf language mein, without legal jargon. Aap ke account security...

Transparent Wording

Hamari sharti qanoon ordinary urdu mein likhe hain, lawyer-speak mein nahi. Har clause ka matlab clear hai taakay aap jaanen...

Local Currency Clarity

JazzCash, Easypaisa, SadaPay aur Raast sab Pakistani payment hain. Aap jo amount daalen, wohi account mein dikhega. Currency conversion hassle...

Verification Process

Pehle nikalne se pehle hum aap ko verify karate hain. Ye aapki security ke liye hai taakay fake transaction na...

Dispute Handling

Agar payment mein koi masla ho tou hum sath mein kaam karain ge. Email ya live chat se batain aur...

Account Access Rules

Sirf aap apna account use kar sakte ho. Doosra koi aap ke CNIC ya password se account nahi khol sakta...

Withdrawal Timeline

Nikalne ke order ke baad normally 24 ghante mein pesa aap ka JazzCash, Easypaisa, SadaPay ya Raast account mein aa...

Hamari shart sabhi ke liye ek jaisi hai

Chahe aap desktop par khelen ya mobile par, chahe JazzCash se pesa bhijen ya SadaPay se, hamari sharti qanoon ek jaisa lagoo hota hai. Koi alag rules nahi...

Desktop aur MobileDono par ek jaisa account security. Terms same hain. Paisa same tareeqe se hifazat mein rehta hai.
JazzCash, Easypaisa, SadaPay, RaastJo bhi payment method use karain, hum aap ko same level protection dete hain. Fee aur timing payment provider par depend karta hai, hamara policy nahi.
Naye aur Purane AccountsNaya account ho ya 6 mahine purana, sharti qanoon ek jaisa hai. Koi special treatment nahi, sirf qanoon qanoon.
Nikalne ke NiyamJab withdrawal karte ho tou hum verification maangte hain. Ye sabke liye mandatory hai, kisi ko skip nahi hota.
Dispute HandlingPayment amount big ho ya chhota, hum har dispute ko seriously lete hain. Process ek jaisa hai sabke liye.
Language SupportRoman Urdu, English, sab ke liye available. Terms ke meaning mein koi difference nahi.
Updated TermsAgar koi naya qanoon update hota hai, tou hum pehle notify karate hain. Aap ko agree karna padta hai, phir change hota hai.

Aap ke account ka layout aur rules

pkbet par jab aap login karte ho, tou aap ko lobby, balance, history aur settings sab ek jagah dikhta hai. Har cheez clear rehta hai taakay...

Balance Display

Aap ke account mein kitna pesa hai, ye real-time update hota hai. Khelne ke baad, nikalne se pehle, sab instant dikhta hai.

Transaction History

Har deposit, withdrawal aur khel ka record aap dekh sakte ho. Maah yaa saal purana data bhi mil jayega. Transparency hamara rule hai.

Payment Methods Menu

JazzCash, Easypaisa, SadaPay aur Raast sab ek row mein likhe hote hain. Aap apne pasand ka select karain aur immediately deposit ho jata hai.

Security Settings

Password change, login history, device management sab account settings mein likhe hote hain. Aap apni security control karain ge.

Withdrawal Tracker

Nikalne ka order de diya tou status dikhne lagta hai. Pending, Processing, Completed — har stage visible hota hai.

Support Access

Account ke andar live chat tab hota hai. Koyi sawal ho tou turant support se puch sakते ho. Ticket bhi account se hi bana sakte ho.

Terms ke baare mein zyada pouchne wale sawal

Account sirf aap hi use kar sakte ho. Agar doosra koi aap ke account se khelega ya pesa nikale ga, tou hum account suspend kar dengy ge aur sab pesa hold kar dengy ge. Sirf aap hi account holder ho.

Normally 24 ghante mein pesa aap ke account mein aa jata hai. Lekin Jumaat-Haftawar ya public holiday par ek din aur lag sakta hai. Payment provider ki taraf se bhi delay ho sakta hai.

Agar order processing state mein hai tou hum cancel kar sakte hain. Lekin agar pesa bank ko ja chuke ho tou cancel nahi hoga. Support se turant contact karain agar cancel karna hai.

CNIC photo, address proof aur bank statement ye teeno chahiye hote hain. Digital copy upload karain account mein. Hum 48 ghanton mein verify kar dengy ge.

Agar payment missing hai tou transaction reference number bhijen. Agar game mein confusion hai tou game ID aur timestamp provide karain. Support team ko yeh sab deke sath mein investigate karengy.

Haan, badal sakte hain lekin hum pehle notify karengy. Email aur account message se aapko batayengy. Update accept karna zaroori hai, phir naye rules lagoo hongy.

Haan, pesa poora safe hai. Aap logout karein ya logout na karein, balance aap ka hi rehta hai. Jab wapas login karein, sab same dikhega.